If you’ve recently upgraded to Windows 11 and noticed that Microsoft Word keeps freezing or becoming unresponsive, you’re not alone. Many users have reported similar issues, and the good news is, you’re not powerless. Before you think about reinstalling or giving up, there are several effective fixes you can try. Also, tools like WinfrGUI can help you recover lost files if Word crashes during your work. Let’s dive into why Microsoft Word might freeze and, more importantly, how you can fix it.
Why Does Word Keep Freezing on Windows 11?
There are multiple reasons why Word might be freezing on Windows 11. Here are a few common culprits:
- Compatibility Issues: Some older versions of Office programs might not be fully optimized for Windows 11.
- Corrupt Word Documents: A damaged file can cause Word to crash or freeze.
- Add-ins or Plugins: Faulty add-ins are a major reason Word behaves unpredictably.
- Insufficient Resources: Low RAM or heavy background processes can slow down Word dramatically.
- Corrupt User Profile: Occasionally, a corrupted Windows user profile can cause app instability.
- Updates Pending: Missing essential Windows or Office updates can trigger glitches.
Now that we understand the possible reasons, let’s look at the solutions.
1. Update Microsoft Word and Windows 11
The first thing you should check is whether your Word and Windows 11 are up to date. Microsoft constantly releases updates that patch bugs and improve performance.
- Open Word, go to File > Account > Update Options and click Update Now.
- For Windows, go to Settings > Windows Update and click Check for updates.
Installing updates often fixes unexpected freezing or crashing issues without any extra work.
2. Disable Unnecessary Add-Ins
Add-ins can be useful, but sometimes they cause more harm than good, especially if they’re not compatible with the latest Office updates.
Here’s how you can disable add-ins:
- Open Word in Safe Mode by holding Ctrl while launching the app.
- Click File > Options > Add-ins.
- At the bottom, select COM Add-ins and click Go.
- Uncheck all the add-ins and restart Word normally.
If Word stops freezing, you can enable add-ins one by one to find the culprit.
3. Repair Microsoft Office
When Microsoft Word keeps freezing and basic fixes don’t work, you might need to repair the Office installation.
Here’s how:
- Go to Settings > Apps > Installed Apps.
- Find Microsoft Office, click on the three dots, and select Modify.
- Choose Quick Repair first. If that doesn’t work, try Online Repair.
This process can fix hidden problems without deleting your files.
4. Delete Temporary Files
Corrupt temporary files can interfere with Word’s operation. Cleaning them up might resolve the issue.
- Press Windows + R, type %temp%, and press Enter.
- Select all files in the folder and delete them.
Don’t worry these are temporary files, and deleting them won’t harm your system.
5. Check for Document Corruption
Sometimes, it’s not Word itself, but a specific document causing the freezing. If Word only freezes when you open a certain file, that file might be corrupted.
Try opening Word first (without opening the document), then go to File > Open > Browse, select the document, and from the Open button dropdown, choose Open and Repair.
This built-in repair tool can often salvage corrupted documents.
6. Adjust Hardware Acceleration
Graphics hardware acceleration can cause issues in Word, especially on systems with outdated drivers.
To disable it:
- Open Word.
- Go to File > Options > Advanced.
- Scroll down to Display.
- Check Disable hardware graphics acceleration.
Restart Word after making the change and see if the freezing stops.
7. Recreate the Word Normal Template
Word relies on a template file called Normal.dotm to set up its default settings. If this file becomes corrupted, Word might freeze or behave strangely.
To reset it:
- Close Word.
- Press Windows + R
- Find Normal.dotm and rename it to something like Normal.old.
When you reopen Word, it will automatically generate a fresh template.
8. Create a New Windows User Profile
In some cases, the issue isn’t with Word at all — it’s with your Windows user account. Creating a new user profile can solve persistent app freezing problems.
Here’s how:
- Go to Settings > Accounts > Family & Other Users.
- Click Add account.
- Set up a new user and see if Word works properly under that profile.
If it does, you might consider migrating your files and settings to the new profile.
9. Run Windows Memory Diagnostic
Hardware issues like bad RAM can cause all kinds of application instability. To rule this out:
- Press Windows + R, type mdsched.exe, and press Enter.
- Choose Restart now and check for problems.
Windows will reboot and test your memory. If it finds problems, you’ll likely need to replace your RAM.
10. Backup and Recover Important Documents
If Word freezes and crashes while you’re working, you risk losing important files. That’s why using recovery tools can be a lifesaver. In case your documents get corrupted or lost, a simple and free tool like WinfrGUI can help you easily recover deleted Word documents without any command-line skills.
It’s always a good idea to keep regular backups of your important documents, especially if your system is showing signs of instability.
Conclusion
Word freezing on Windows 11 is frustrating, especially when you’re in the middle of something important. Whether it’s a corrupt file, a problematic add-in, outdated software, or even a system resource issue, there’s almost always a solution. Start with basic updates and repairs, then move to more detailed fixes if needed.
Remember, if you encounter Microsoft Word not responding Windows 11 issues frequently, it’s important to take proactive steps like repairing Office, checking your system’s health, and keeping backups. It ensures that even if problems arise, you won’t lose your hard work. Try the solutions above one by one, and you’ll likely have your Word running smoothly again in no time!